Our Vetting Process
Safety Is Top Priority
Pony Up takes safety seriously which means we take the time to vet our Pony Up Workers thoroughly. We require:
- Background Checks (Local, State, and Federal)
- Identity Verification
- Previous Employment Verification
- Skills Evaluations (Workers can only perform jobs they have experience with)
- Performance Guidelines Agreements (Negative reviews by customers can result in platform
suspension for Worker)
- Local Workers Only (Workers can only accept jobs within a 1 hour radius of their home address)
Backed By Insurance
A Stress Free Experience
We insure workers, horse owners, horses, and property against damage, injury, and accidents up to $1 million per incident.
Excellent Support
A Human Experience
Your calls, texts, emails, and feedback are welcome. You will be greeted by real people who care. No holds, no auto attendants, Simple as that.
Refund Policy
Easy Peasy
If you are not fully satisfied with your service you can request a refund in full within 30 days.